Shipping policy
Every order is packed carefully and dispatched from our warehouse within 1 business day. As soon as your parcel leaves us, you receive a shipping confirmation with your tracking number by email.
Shipping is free on every order from EUR 49.99. Below that, shipping costs EUR 4.99 within Germany and EUR 5.00 to all other countries. In other currencies the amount is converted and shown at checkout.
All orders ship with DHL Premium. Estimated delivery after dispatch:
Germany
| Standard | 1-3 business days |
European Union
| Standard | 2-5 business days |
United States and Rest of World
| Standard | 3-7 business days |
Tracking
You can follow your parcel any time with the link in your shipping confirmation. Please allow up to 24 hours for the first tracking update to appear.
Orders outside the European Union
All customs duties and import fees on your order are covered by us. The price you see at checkout is the final price, nothing extra is due on delivery.
Delivery address
Please double check your address at checkout. Noticed a mistake? Email us at info@marcelkael.com right away. Once a parcel has been dispatched, the address can no longer be changed.
